Residential Care
Providing 24/7 support, personalized routines, and tailored care plans for residents. Our services focus on promoting well-being and independence through compassionate care.
Treatment Plans
Our treatment programs encompass behavior management, coping strategies, life skills development, and collaboration with schools. We strive to empower individuals to thrive and succeed.
Family Engagement
Offering culturally safe support for Indigenous and Black youth, fostering a sense of belonging and empowerment. We prioritize family involvement, agency partnerships, and crisis prevention strategies based on CPI principles.
Guiding Hearts in Oshawa
Mission Statement
At Guiding Hearts Services, our mission is to provide a nurturing and culturally respectful home for Aboriginal and Black youth, including those with special needs and diverse diagnoses. We honor each child’s cultural identity and offer compassionate, tailored support to help them grow into resilient and confident individuals. Our commitment is to create a space where culture is celebrated and every child is supported on their path to a brighter future.
Our Vision
Our vision is for every youth in our care to reach their personal goals, grow into confident and positive members of their community, and, when possible, successfully reunite with family. We strive to create a home where each child is understood, embraced, and supported to thrive—no matter their circumstances.
Services
Comprehensive Care
We offer tailored services to meet the diverse needs of youth, including mental health support, counseling, and educational assistance.
Counseling
Individualized support.
Our counseling services provide youth with vital emotional support and coping strategies. By focusing on their unique situations, we help them navigate challenges and grow stronger.
Education
Empowering youth.
We assist youth in achieving their educational goals by providing resources, tutoring, and personalized plans that ensure academic success while fostering a love for learning.
Recreation
Engaging activities.
We offer recreational programs that encourage socialization, creativity, and physical activities, helping youth develop important life skills while having fun.
What Sets Us Apart
• Lived Experience – Many of our team members have walked similar journeys and truly understand the challenges our youth face, offering support from a place of empathy and firsthand insight.
• Trauma-Informed Care – We approach every child with patience and understanding, respecting their individual experiences and supporting them at a pace that feels safe for them.
• Culturally Grounded Support – Our team reflects the communities we serve, bringing meaningful cultural knowledge, diverse perspectives, and a deep appreciation for identity and traditions.
• Collaborative Care – Our staff works together to provide comprehensive, wraparound support, ensuring that no young person is overlooked or left without the care they need.
Meet Our Team
Hearts that Care. Hands that Support. People Who Make a Difference.
At Guiding Hearts Services, our team is more than staff—we are mentors, supporters, advocates, and positive role models. Each member is dedicated to empowering youth through compassion, consistency, and meaningful relationships.
Our skilled team includes child and youth workers, social service professionals, educators, life coaches, and mental health support staff. Together, we share one goal: to ensure every young person in our care feels valued, encouraged, and safe.